Office of Consumer Relations
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Office of Consumer Relations

The Office of Consumer Relations (OCR) handles complaints about specific cases relating to DFPS program policy. We are here to help you, and you can trust us to fairly review your complaints. The DFPS programs include: Adult Protective Services In Home Services Child Protective Investigations Child Protective Services Child Care Investigations Texas Abuse Hotline The...

STAR Health Program Feedback Request
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STAR Health Program Feedback Request

/ HHSC Seeks Input From Stakeholders The Texas Health and Human Services Commission (HHSC) seeks input from stakeholders on their experiences with the STAR Health Program and suggestions for future programmatic improvements and administration of the program.  A survey is available until November 18, 2018, at the following link:  http://bit.ly/STARHealthSurvey The survey provides a means for stakeholders and subject...

HHSC Awards $2M in Grants for High-Needs Children in Foster Care
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HHSC Awards $2M in Grants for High-Needs Children in Foster Care

The Texas Health and Human Services Commission is awarding up to $2 million in grant funds to four nonprofit organizations and one Local Mental Health Authority in Texas. Funding will go to increase access to targeted case management and psychiatric rehabilitative services for high-needs children in the foster care system. The 85th Legislature authorized funding...

Next Steps: Live
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Next Steps: Live

The Texas Foster Care Association is excited to announce that our partnership with Orphan Care Solutions of Texas a new opportunity for all our members.  We will be streaming LIVE all of our breakout session at the Next Steps Conference.  Go to UScreen to sign up! You have two options: You can pay a one time...

Next Steps:  TFFA Conference
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Next Steps: TFFA Conference

Join the Texas Foster Family Association for our annual Next Steps retention conference in The Woodlands on October 5 and 6 at the Church Project, 295 Sawdust Rd, The Woodlands, TX 77380 Childcare Available Childcare is available for Friday evening and Saturday for the full conference.  Please select the number of children during your registration.  You will not have...

Conversations with CASA
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Conversations with CASA

In the latest episode of Conversations with CASA, Texas CASA CEO Vicki Spriggs and Director of the Governor’s Child Sex Trafficking Team Andrea Sparks discuss the high-risk children and youth in foster care face of being victims of human trafficking, and what CASA can do to prevent youth from being exploited.

DFPS Foster Care Needs Assessment
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DFPS Foster Care Needs Assessment

This report, which DFPS produces annually, gives the agency and its stakeholder’s vital information to more strategically build capacity in each community. Texas is among many states seeking solutions to secure and maintain placement resources for children. This assessment charts a strategic pathway for communities to develop the new capacity that meets children’s needs and...

Important Information for Judges and Attorneys Handling CPS Cases
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Important Information for Judges and Attorneys Handling CPS Cases

The Relative and Other Designated Caregiver Program Effective September 1, 2017, the Department of Family and Protective Services enhanced its Relative and Other Designated Caregiver Program (RODC), which previously provided eligible kinship caregivers with a small amount of funds to help care for children placed in their care by DFPS. House Bill 4, passed by the...